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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Dalton

January 30, 2026

5  out of  5
rating by Robert Dalton
"I have had wonderfully easily communications with the Paul Kruse team! Through a stress of buying a home, they were able to transfer over all my insurance to save me money and keep my mind at ease. When life feels crazy, isn't it all made easier when great people have your back?"
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James Rauzi

December 2, 2025

5  out of  5
rating by James Rauzi
"Reached out to get a new quote through State Farm for the first time and the representative Tommy Elliott who talked to me was very helpful and knowledgeable!! Would highly recommend this office to anyone, great experience!!!"
We responded:
"Thanks James, appreciate the feedback. We want our customer to be well advised on what they are purchasing. It can be car, home, life or health insurance, we just want you to understand your product. "
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WhackCody

December 1, 2025

5  out of  5
rating by WhackCody
"Just recently moved to the area and I stopped in to adjust everything with my car insurance. Thomas made the experience easy accessible, he even got me a quote the day of! Definitely will recommend to anyone who asks!"
We responded:
"Thanks Cody, nice to hear that one stop and you got everything you need from Car insurance to fire/renters insurance. We look forward to being your insurance agent."
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Sydney Sadusky

October 31, 2025

5  out of  5
rating by Sydney Sadusky
"Thomas was super easy to work with, explained my coverages and options. With a great rate as well. Would Highly recommend!!"
We responded:
"Thanks Sydney, we appreciate your feedback on with the office and Thomas. He does a great job for our agency."
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Linda Dolence

September 5, 2025

3  out of  5
rating by Linda Dolence
"Obviously this is Don. It appeared to me that the staff members I talked with had very little experience handling death benefits. After a couple of calls to the Home office answers came more clear. The staff was polite and professional. They just seemed overwhelmed with the process. Now, that could be caused by my very direct manner when I am upset. And, after more than 2 weeks after Linda’s death, I am still overwhelmed. Thanks for your help."
We responded:
"Hello Don, with the life insurance their is certain steps and forms that need to be filled out prior to a check being submitted by the company. I did call and the company has released your check 3 days after we have received all of the necessary paperwork from you. Thanks you."
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Heather Zwart

August 19, 2025

5  out of  5
rating by Heather Zwart
"Highly recommend! Dylan did an amazing job of getting me better insurance for less that I had been paying. He was knowledgeable and great at answering all of my questions. I am very happy to have him as my agent!"
We responded:
"Thanks Heather, we love to hear your feedback. Its great that we can help you in anyway with all your insurance needs. Thanks"
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Danielle Engel

June 26, 2025

5  out of  5
rating by Danielle Engel
"I worked with Paul on behalf of a client. He was professional and communicated promptly about the project. Thanks!"
We responded:
"Thanks Danielle, great to hear your feedback."
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Megan Maddox

June 26, 2025

5  out of  5
rating by Megan Maddox
"Paul and his staff are very helpful and great to work with! Appreciate their willingness to educate me on insurance information and provide me with several insurance plan options so I can chose what is best for my family! If you are shopping around for insurance I recommend you consider partnering with Paul and his staff!"
We responded:
"Thanks Megan, good to hear that our team takes the time to educate you on insurance and the products we can offer. This allows our customers to make an informed decision. Great working with you and look forward to the future as well."
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Alexa Gustafson

June 13, 2025

5  out of  5
rating by Alexa Gustafson
"Dylan was a great help with my auto and renters insurance!"
We responded:
"Thanks Alexa, it's great that we can help and explain the auto and renters insurance. Thank you for the feedback!"
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Shawn Storhaug

June 13, 2025

5  out of  5
rating by Shawn Storhaug
"Great people and great service! We have had some mildly challenging properties to insure and Paul and Dylan have worked hard to get things done for us. They get me answers quickly when I have questions, I couldn't be any happier. If you are looking for an insurance provider, I would strongly consider Paul Kruse's State Farm office."
We responded:
"Thanks Shawn, appreciate working with you and your team. We love providing great insurance service!"
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Alan Spader

June 2, 2025

5  out of  5
rating by Alan Spader
"Couldn’t be happier with the service. Rates are great, and communication is top notch. Dylan has been a pro at navigating my commercial policies as the business grows. I’ve since moved all auto and home insurance over too! Highly recommend."
We responded:
"Thanks Alan, we like to be well rounded in most all insurance lines. Thanks for your feedback."
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Ed Moeller

May 29, 2025

5  out of  5
rating by Ed Moeller
"Dylan did a great job helping me set up renters insurance and get paperwork work to landlord as well. And he took time and explain and break down of the policy. Hope he keeps the good work and the entire staff In that office"
We responded:
"Thanks Ed, it's always a pleasure to have feedback on our office and to know that we are doing a good job of explaining your insurance coverages to you. Thanks "
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ANGELA maasch

April 29, 2025

5  out of  5
rating by ANGELA maasch
"Allison took care of my issue with in an hour. Wonderful customer service."
We responded:
"Thanks Angela, great to hear that Allison took good care of you. We strive to give excellent customer service on all of our insurance lines. Thanks"
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Melanie Kindt

April 22, 2025

5  out of  5
rating by Melanie Kindt
"Unfortunately, about a year ago, we had a claim for total loss on a vehicle. Dylan Geraets handled it with excellent customer service! He made sure we understood the process and kept us informed on all the details of the claim. He answered all our questions promptly and professionally, and we were treated both quickly and fairly. Then just this last year, when accidents strike twice, Dylan communicated with the ‘at fault’ insurance agencies and oversaw both claims so that we didn’t have to worry about a thing! He's truly a gem, and I highly recommend giving him a call for all your insurance coverage needs!"
We responded:
"Thanks Melanie, we appreciate the wonderful feedback. Dylan does a great job explaining car insurance on the front end and then the backend such as a claim and how the process works. Customer service is what makes our agency unique."
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Dave Holmquist

April 22, 2025

5  out of  5
rating by Dave Holmquist
"I have enjoyed the time that I have worked with Dylan as he works hard and responds quickly! I appreciate his due diligence and professionalism! I recommend Dylan!!"
We responded:
"Thanks Dave, glad to hear your insurance experience was outstanding. "
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Sydney Morgan

April 14, 2025

5  out of  5
rating by Sydney Morgan
"When I first stepped into the office, I was immediately greeted by multiple friendly staff who were ready and more than willing to assist me. I was directed to Mr. Kruse for my needs who welcomed me with a bright smile and an answer to all of my questions. I would certainly recommend this office for all of your insurance needs! Five stars!"
We responded:
"Thanks Sydney, we appreciate your comments and love to hear feedback from customers on fulfilling their insurance needs."
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Nicole Patrick

March 20, 2025

5  out of  5
rating by Nicole Patrick
"Dylan Gaerrets was super knowledgeable and helpful while switching over to State Farm. He took the time to answer any questions and made sure I was getting the best coverage for my rental property while saving me money. I highly recommend reaching out to Dylan. You will be in great hands!"
We responded:
"Thanks Nicole, we love to hear how the team is doing. Our office tries to give great customer service on both the sales of car insurance and then when you need us such as a claim. Thanks "
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Bryce Johnson

March 20, 2025

5  out of  5
rating by Bryce Johnson
"I had a great experience with Dylan Geraets. He got me a better deal than what I was paying prior. If you’re looking for high level customer service, please give him a call."
We responded:
"Thanks Bryce, Dylan does a great job and is very knowledgeable about all lines of insurance including auto, home, life and business insurance."
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mercy odunga

January 20, 2025

5  out of  5
rating by mercy odunga
"Delightful experience.Paul has extensive knowledge on insurance and is an outstanding sales person!"
We responded:
"Thanks, Mercy, for your response and feedback. We strive to get you the best price along with the best possible car insurance. We look forward to a long relationship as your go to insurance agency."
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Anne Karabon

November 14, 2024

5  out of  5
rating by Anne Karabon
"Great experience working with Dylan Geraets. We connected on the phone for the initial insurance set up and met in person for an annual review. Dylan provided a thorough review of all line items and answered all of my questions. He has a great sense of humor and made me feel comfortable to ask anything that came to mind. He is customer first and wants to make sure you understand your insurance coverage."
We responded:
"Really appreciate the information about Dylan and our insurance agency. Its great when we can add real life examples and make it enjoyable to talk about sometimes boring insurance. We appreciate your business. Thanks"
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Matt Linder

November 14, 2024

5  out of  5
rating by Matt Linder
"Dylan was incredible to work with. Very thorough breakdown of everything regarding our policy during our review."
We responded:
"Thanks Matt, we appreciate your feedback and look forward in being your insurance agency of choice!"
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Mechele T

November 13, 2024

5  out of  5
rating by Mechele T
"Outstanding insurance agency ❤️ Very thorough and very helpful when choosing wonderful auto or life insurance policies. I highly recommend them!!"
We responded:
"That is what its all about--taking care of our customers/family! Thanks Mechele"
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Susan Kranz

October 16, 2024

5  out of  5
rating by Susan Kranz
"In working with Dylan and combining my home and vehicle insurance, I was able to save a substantial amount of money! My house insurance, my car insurance, and my pick up insurance were a lot all together. Once Dylan figured everything out, my TOTAL payment (for ALL THREE) was less than I had been paying for insurance on just my house! For ALL THREE! Thank you, Dylan, Paul, and State Farm!"
We responded:
"Thanks Susan, it was great as always to work with you. Dylan said it was his pleasure. We are so glad that we can provide you better coverage, service, and price and then have the huge name of State Farm Insurance behind you. Thanks again!!"
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Jill Jerzak

October 16, 2024

5  out of  5
rating by Jill Jerzak
"Paul and his team quickly helped a client of ours. Paul called to discuss the property and what was needed by lender and delivered from quote to binder in a day. Exceptional service and great premium."
We responded:
"We love that our customers understand the importance of insurance and get a good description of the coverages they have chosen. Thanks for the information and we try out best to get you the same day service you have requested. "
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Acadia Folkerts

October 11, 2024

5  out of  5
rating by Acadia Folkerts
"Walked in the door and was helped right away, they did an excellent job answering all my questions and helped me set up three different policies on the spot. Overall great experience and highly recommend!"
We responded:
"Thanks Acadia, great to hear that our service is five start. We appreciate your business and love to be your insurance company of choice."