Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anne Karabon

Anne Karabon

November 14, 2024

5  out of  5
rating by Anne Karabon
"Great experience working with Dylan Geraets. We connected on the phone for the initial insurance set up and met in person for an annual review. Dylan provided a thorough review of all line items and answered all of my questions. He has a great sense of humor and made me feel comfortable to ask anything that came to mind. He is customer first and wants to make sure you understand your insurance coverage."
We responded:
"Really appreciate the information about Dylan and our insurance agency. Its great when we can add real life examples and make it enjoyable to talk about sometimes boring insurance. We appreciate your business. Thanks"
Profile photo of Matt Linder

Matt Linder

November 14, 2024

5  out of  5
rating by Matt Linder
"Dylan was incredible to work with. Very thorough breakdown of everything regarding our policy during our review."
We responded:
"Thanks Matt, we appreciate your feedback and look forward in being your insurance agency of choice!"
Profile photo of Mechele T

Mechele T

November 13, 2024

5  out of  5
rating by Mechele T
"Outstanding insurance agency ❤️ Very thorough and very helpful when choosing wonderful auto or life insurance policies. I highly recommend them!!"
We responded:
"That is what its all about--taking care of our customers/family! Thanks Mechele"
Profile photo of Susan Kranz

Susan Kranz

October 16, 2024

5  out of  5
rating by Susan Kranz
"In working with Dylan and combining my home and vehicle insurance, I was able to save a substantial amount of money! My house insurance, my car insurance, and my pick up insurance were a lot all together. Once Dylan figured everything out, my TOTAL payment (for ALL THREE) was less than I had been paying for insurance on just my house! For ALL THREE! Thank you, Dylan, Paul, and State Farm!"
We responded:
"Thanks Susan, it was great as always to work with you. Dylan said it was his pleasure. We are so glad that we can provide you better coverage, service, and price and then have the huge name of State Farm Insurance behind you. Thanks again!!"
Profile photo of Jill Jerzak

Jill Jerzak

October 16, 2024

5  out of  5
rating by Jill Jerzak
"Paul and his team quickly helped a client of ours. Paul called to discuss the property and what was needed by lender and delivered from quote to binder in a day. Exceptional service and great premium."
We responded:
"We love that our customers understand the importance of insurance and get a good description of the coverages they have chosen. Thanks for the information and we try out best to get you the same day service you have requested. "
Profile photo of Acadia Folkerts

Acadia Folkerts

October 11, 2024

5  out of  5
rating by Acadia Folkerts
"Walked in the door and was helped right away, they did an excellent job answering all my questions and helped me set up three different policies on the spot. Overall great experience and highly recommend!"
We responded:
"Thanks Acadia, great to hear that our service is five start. We appreciate your business and love to be your insurance company of choice."
Profile photo of David Payton

David Payton

October 10, 2024

5  out of  5
rating by David Payton
"State Farm saved my more than $2,000 a year by switching all of my policies to them."
We responded:
"Thanks David, glad we could provide you more coverage and save you money. We love helping everyone out with their insurance needs. Thanks "
Profile photo of Aj Towers

Aj Towers

July 24, 2024

5  out of  5
rating by Aj Towers
"Excellent Customer Service"
We responded:
"Thanks Aj, glad we can help you out!"
Profile photo of Brielle Cords

Brielle Cords

May 28, 2024

5  out of  5
rating by Brielle Cords
"As a first time insurance holder, Dylan has been super awesome with explaining everything about my insurance policies. He is super easy to work with and provides quick and honest information to help me make the best decision. Would highly recommend Dylan!"
We responded:
"Thanks Brielle, glad to hear that Dylan is serving your insurance needs. He is wonderful to work with. Thanks"
Profile photo of Mckenna Geraets

Mckenna Geraets

May 24, 2024

5  out of  5
rating by Mckenna Geraets
"Dylan was a great help with my insurance needs!"
We responded:
"Thanks McKenna, Dylan does a great job helping with your insurance needs. We appreciate the feedback. Thanks "
Profile photo of ashton bultje

ashton bultje

May 24, 2024

5  out of  5
rating by ashton bultje
"Dylan is the best guy to have a conversation with, he treats everybody like family."
We responded:
"Thanks Ashton, Dylan is wonderful to work with. He does a great job explaining insurance options while making you feel comfortable. Thanks"
Profile photo of Nicole

Nicole

May 24, 2024

5  out of  5
rating by Nicole
"Dylan is always very attentive to my questions and concerns whenever I have any! He is always very kind and understanding as well. This is my first time having an insurance agent after leaving my parents plan and its reassuring to know that no question is dumb when it comes to him!"
We responded:
"Great to hear Nicole, we enjoy your feedback. We love being your first choice for your insurance needs. Thanks "
Profile photo of Lane Westphal

Lane Westphal

May 23, 2024

5  out of  5
rating by Lane Westphal
"Dylan is the first office I look for when I get in the door, not only professional but understandable in reality, also nice having candy in the office and a laugh!"
We responded:
"Thanks Lane, we appreciate your feedback. Dylan does a great job with all insurance aspects"
Profile photo of Nic Polly

Nic Polly

May 23, 2024

5  out of  5
rating by Nic Polly
"Dylan with Paul Kruse’s State Farm office is a rep that will represent you the way you want to be represented! If there are concerns with a claim, he will definately go to bat for you! Appreciate everything he does as my agent."
We responded:
"Thanks Nic, Dylan does a great job working with everyone. Insurance is what he enjoys, and we appreciate him."
Profile photo of Lexi Snyder

Lexi Snyder

May 9, 2024

5  out of  5
rating by Lexi Snyder
"Dylan Geraets is such a joy to work with! He is personable, fun, and professional. Dylan has made switching over and bundling house and car insurances a breeze as he takes care of everything. He does a great job at explaining everything in a way I can understand and is transparent. I would highly recommend switching over to him. I have nothing but great comments to say! I’m grateful I switched over to State Farm, so Dylan could be my insurance agent."
We responded:
"Thanks Lexi, really appreciate the feedback on Dylan and all that he has done for you in regards to your insurance experience. We look forward in working with you!"
Profile photo of Jacob Raml

Jacob Raml

April 25, 2024

5  out of  5
rating by Jacob Raml
"Always takes good care of our family's insurance needs."
We responded:
"Thanks Jacob, we strive to offer you great insurance products and great service."
Profile photo of TWL

TWL

March 21, 2024

5  out of  5
rating by TWL
"Professional staff and very detail-oriented. Mr Kruse is a nice man."
We responded:
"Thank you for the kind words."
Profile photo of Karissa Kopecky

Karissa Kopecky

March 16, 2024

5  out of  5
rating by Karissa Kopecky
"Paul and his team are always on the ball and they know their stuff! Great company and competitive rates."
We responded:
"Thanks Karissa!!"
Profile photo of Jamie Porras

Jamie Porras

March 16, 2024

5  out of  5
rating by Jamie Porras
"Val is awesome!"
We responded:
"Thanks Jamie, Val does a wonderful job working with everyone on their auto and home insurance needs. She tries to find the right coverages for each client."
Profile photo of Adam Wong

Adam Wong

March 6, 2024

5  out of  5
rating by Adam Wong
"Thank God, you're a life saver! Now I have insurance for my car. Again, thank you Dylan Geraets!!!"
We responded:
"Hello Adam, so glad we could help you with your car insurance. Dylan does a wonderful job with all of our customers."
Profile photo of Natasha Shadewald

Natasha Shadewald

February 23, 2024

1  out of  5
rating by Natasha Shadewald
"I would put 0 out of 5 stars if Google let me. Paul has done nothing but procrastinate with our house claim. It's almost been 2 years and still not resolved. He keeps saying we have 1 last thing to do before we can get approved. 1 last thing turns into another and another. Definitely not "like a good neighbor"!! Just pushing us off until he doesn't have to pay anything. Guess we will be taking you to court!"
We responded:
"Hello, sorry about our experience. I am not familiar with you or the claim you are referring to. If you would like to meet to discuss your claim I would be more than happy to. Thanks"
Profile photo of Tammy Hillman

Tammy Hillman

February 10, 2024

5  out of  5
rating by Tammy Hillman
"Dylan Geraets was very professional. He answered my questions fast and we got a fantastic reasonably priced insurance policy. I very happy with the service."
We responded:
"Thanks Tammy, glad Dylan was of great help answering all of your home and auto insurance questions. Appreciate the feedback!"
Profile photo of DOREEN KENDI

DOREEN KENDI

November 2, 2023

5  out of  5
rating by DOREEN KENDI
"Great customer service, I fully enjoyed the service. Happy to be part of State Farm."
We responded:
"Thanks Doreen, we enjoy working with you and look forward to a long relationship."
Profile photo of Deon Lucas

Deon Lucas

October 3, 2023

5  out of  5
rating by Deon Lucas
"Pleasant,satisfactory at best"
We responded:
"Thanks Deon"
Profile photo of Carter Johnson (Blunderous Intentions)

Carter Johnson (Blunderous Intentions)

August 24, 2023

5  out of  5
rating by Carter Johnson (Blunderous Intentions)
"Dylan is great"
We responded:
"Thanks Carter, Dylan does a great job for us and is a valued team member."