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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ian Patterson

June 17, 2026

5  out of  5
rating by Ian Patterson
"Dylan helped me cut my car insurance premium in half from my former insurance company. He was delightful to talk with, well-informed and well-spoken about my plan options. I was impressed with the genuinely friendly and highly personable customer service. I have a 16yo boy on my policy, and Dylan made it easy to maximize discounts and minimize my monthly payments. I have been referring people to him ever since, and he just automatically renewed my policy last month, somehow getting me an even cheaper premium this time around. I’ll be a customer for life!"
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Molly Stensaas

May 7, 2026

5  out of  5
rating by Molly Stensaas
"I had a very smooth and easy experience, transferring my policies over! Heather was a great help!"
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t vaishnavi

April 22, 2026

5  out of  5
rating by t vaishnavi
"Great service and good benifits"
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K Ockenga

April 8, 2026

5  out of  5
rating by K Ockenga
"They have done a great job a making sure everything and the policy is going great for me"
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Kim Compton

March 19, 2026

5  out of  5
rating by Kim Compton
"I just recently switched insurance to Paul Kruse- State Farm after being with another local company since 1986. The staff are friendly and so helpful. Not to mention the savings and being able to bundle everything Into one plan and 1 payment. I should have switched years ago."
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Nathan Lahr

February 28, 2026

5  out of  5
rating by Nathan Lahr
"I recently went in for a insurance policy review. Dylan made sure to explain everything since I had purchased a new vehicle a few months prior. I'm very happy to have trustworthy and straightforward people giving me advice because I don't like to think about insurance. I feel confident that I have the right coverage for my situation with better agent service than any other company for the same price."
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Greg Miessel

February 28, 2026

5  out of  5
rating by Greg Miessel
"Agent I dealt with was very detailed and asked alot of questions to get exactly what I needed. We discussed lots of options and costs associated with each item and I made a decision from there. Very personable and the company was very competitive for the limits of insurance that we requested."
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Averie Henning

February 17, 2026

5  out of  5
rating by Averie Henning
"Tommy is great"
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Riley Ness

February 17, 2026

5  out of  5
rating by Riley Ness
"Thomas was super helpful, and made sure all our questions were answered"
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Brielle Cords

February 12, 2026

5  out of  5
rating by Brielle Cords
"As a first time insurance holder, Dylan has been super awesome with explaining everything about my insurance policies. He is super easy to work with and provides quick and honest information to help me make the best decision. Would highly recommend Dylan!"
We responded:
"Thanks Brielle, glad to hear that Dylan is serving your insurance needs. He is wonderful to work with. Thanks"
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Zachary Johnston

February 11, 2026

5  out of  5
rating by Zachary Johnston
"Good service and Dylan had my policy done in 10 min"
We responded:
"Thanks so much for the great review! Glad Dylan could get your State Farm Car Insurance policy sorted out quickly. We really appreciate you choosing us and are here anytime you need help!--Paul"
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Wes Hall

February 2, 2026

5  out of  5
rating by Wes Hall
"Great service! Always friendly! I needed a new insurance card with a new policy. It was done very quickly."
We responded:
"Thanks Wes glade our service here for your insurance needs is done quickly and accurately. Appreciate your business and feedback."
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Robert Dalton

January 30, 2026

5  out of  5
rating by Robert Dalton
"I have had wonderfully easily communications with the Paul Kruse team! Through a stress of buying a home, they were able to transfer over all my insurance to save me money and keep my mind at ease. When life feels crazy, isn't it all made easier when great people have your back?"
We responded:
"Thanks Robert, we are so happy to have you on the state farm team. We enjoy talking insurance in general with you and making super easy. Appreciate your feedback and business."
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Brady Hatkin

January 26, 2026

5  out of  5
rating by Brady Hatkin
"Thomas helped my roommates and I get rental insurance for our college house. He was very helpful throughout the whole process and got us a great deal with good coverage that won’t break the bank. I totally recommend Thomas for any insurance need"
We responded:
"Thanks Brady, Thomas does a wonderful job in the office with important insurance information for both auto and home insurance. This is great to hear."
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sonja poole

January 7, 2026

5  out of  5
rating by sonja poole
"Ive been with Paul Kruse- State Farm insurance for 14 years, they handle all my insurance needs! There staff is the best staff to work with, they are accommodating, they direct you to get the very best coverage at the very best rate possible. They are friendly and if ur with them long enough you can call them dam near family lol, I do 😀. They always ask how ur doing before buisness talk. They are extremely patient as well, I was there just the other day to add a policy, and I was there for 2 hours, however with Val Welu it seemed like 5 minutes thats how awesome her and state farm are. When I got home I had emailed Paul wondering if they had an app I could download to make things a little more convenient, it was id say 4ish and he responded immediately. I downloaded the app and I couldn't believe how easy and dummy proof it was to use. By far the easiest app to set up. Literally took 5 minutes. I recommend Paul Kruse for all ur insurance needs u can't beat the customer service you get on and off the clock!"
We responded:
"Thanks Sonja, its been great working with you! Appreciate the feedback! Its been fun to help you with your insurance needs."
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James Rauzi

December 2, 2025

5  out of  5
rating by James Rauzi
"Reached out to get a new quote through State Farm for the first time and the representative Tommy Elliott who talked to me was very helpful and knowledgeable!! Would highly recommend this office to anyone, great experience!!!"
We responded:
"Thanks James, appreciate the feedback. We want our customer to be well advised on what they are purchasing. It can be car, home, life or health insurance, we just want you to understand your product. "
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WhackCody

December 1, 2025

5  out of  5
rating by WhackCody
"Just recently moved to the area and I stopped in to adjust everything with my car insurance. Thomas made the experience easy accessible, he even got me a quote the day of! Definitely will recommend to anyone who asks!"
We responded:
"Thanks Cody, nice to hear that one stop and you got everything you need from Car insurance to fire/renters insurance. We look forward to being your insurance agent."
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Kelli Wallace

November 21, 2025

5  out of  5
rating by Kelli Wallace
"Paul and his team are great! Everyone is friendly, personable, and truly dedicated to the people they work with. They care deeply and create a welcoming, positive environment."
We responded:
"Thanks Kelli, we try and give the best possible customer service matched with the best coverage and price. Thank you"
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Carson Schmidt

November 14, 2025

5  out of  5
rating by Carson Schmidt
"Great experience working with Thomas. Super helpful, quick, and got me the best deal on my motorcycle insurance. Highly recommend!"
We responded:
"Thanks Carson, we always like to hear the feedback from all of our customers and new customers. We welcome you to our family, Paul Kruse State Farm Insurance. Look forward in providing you with wonderful service and great rates."
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Sydney Sadusky

October 31, 2025

5  out of  5
rating by Sydney Sadusky
"Thomas was super easy to work with, explained my coverages and options. With a great rate as well. Would Highly recommend!!"
We responded:
"Thanks Sydney, we appreciate your feedback on with the office and Thomas. He does a great job for our agency."
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Ben Heinle

October 31, 2025

5  out of  5
rating by Ben Heinle
"Called here looking for car insurance quote and spoke with Thomas. He was friendly, efficient, and easy to work with. Prices are fair and the process is simple."
We responded:
"Thanks Ben, glad to have you in the State Farm Family. We appreciate your feedback about our agency and team members. Great to know that we have a competitive price and give great customer service. We look forward to a long relationship. Thanks again"
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Linda Dolence

September 5, 2025

3  out of  5
rating by Linda Dolence
"Obviously this is Don. It appeared to me that the staff members I talked with had very little experience handling death benefits. After a couple of calls to the Home office answers came more clear. The staff was polite and professional. They just seemed overwhelmed with the process. Now, that could be caused by my very direct manner when I am upset. And, after more than 2 weeks after Linda’s death, I am still overwhelmed. Thanks for your help."
We responded:
"Hello Don, with the life insurance their is certain steps and forms that need to be filled out prior to a check being submitted by the company. I did call and the company has released your check 3 days after we have received all of the necessary paperwork from you. Thanks you."
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Heather Zwart

August 19, 2025

5  out of  5
rating by Heather Zwart
"Highly recommend! Dylan did an amazing job of getting me better insurance for less that I had been paying. He was knowledgeable and great at answering all of my questions. I am very happy to have him as my agent!"
We responded:
"Thanks Heather, we love to hear your feedback. Its great that we can help you in anyway with all your insurance needs. Thanks"
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Lindsey Hanson

July 24, 2025

5  out of  5
rating by Lindsey Hanson
"Dylan at State Farm was amazing! He was very personable and patient with all of my questions. He understood this was a dauntingly, big decision and helped me navigate all the correct options for me and my children. I would highly recommend him to anyone who is ready to protect their family financially, but not quite sure where to start."
We responded:
"Thank you Lindsey, we appreciate your feedback. Its great that our team can take the time to find out your insurance needs and this allows you to make a educated decision. We look forward to having you in the State Farm Insurance Family."
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Danielle Engel

June 26, 2025

5  out of  5
rating by Danielle Engel
"I worked with Paul on behalf of a client. He was professional and communicated promptly about the project. Thanks!"
We responded:
"Thanks Danielle, great to hear your feedback."